Privacy Policy
At Glaze Paws, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make use of our online platform for professional dog grooming, pet styling, doggy spa treatments, nail trimming, ear cleaning, de-shedding services, and breed-specific cuts.
Information We Collect
We collect various types of information from and about you, including:
- Personal Identification Information: Name, postal address, email address, telephone number, and payment information when you book services or make inquiries.
- Pet Information: Details about your pet(s) such as name, breed, age, health conditions, or grooming preferences, which are necessary to provide our services.
- Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our website, products, and services.
How We Collect Your Information
We use different methods to collect data from and about you, including through:
- Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by phone, email, or otherwise. This includes personal data you provide when you book our services, create an account on our site, or subscribe to our newsletters.
- Automated Technologies or Interactions: As you interact with our online platform, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services, including scheduling appointments, delivering grooming services, and processing payments.
- To communicate with you about your appointments, services, and any inquiries.
- To improve our online platform, services, and customer experience.
- To send you marketing communications and promotions related to Glaze Paws, where you have consented to receive them.
- For internal record keeping, accounting, and legal compliance.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Your Data Protection Rights
Under data protection laws, you have rights including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Glaze Paws
Western Islands, Singapore